Toto Recall 2

Believe it or not, Toto problem resurfaces after more than 3 months of peace and quiet. Remember it was the wall hung toilet wreaking havoc back in September? This time around the standard toilet wants to join in the fun.

To choose a toilet it is essential to measure the toilet rough in which is the distance between the wall behind the toilet to the center of the waste pipe on the ground. Most common distance is 12 inches thus a 12-inch-rough-in. However, there are 10-inch and 14-inch-rough-ins as well.

When I picked the toilet there were 3 main elements I was looking for:

1. Toto with a washlet
2. universal height which is slightly higher than the normal ones so as to prepare for old age ;-)
3. the trunk has to be straight for easier cleaning

Other than that California already has the code to have dual flush so I was happy to find the Toto-412MF which is also reasonably priced and comes in 12 and 10 inch rough in.

The contractor wants me to buy everything and have them ready to be installed whenever. I told him the selection and he said to get the 12-inch one. The toilet then took a month to be delivered, so basically I have it since August. With all the demolition, carpentry work, painting... the original toilet was left to be used by the workers, so it's not until now that this toilet is being installed. And it doesn't fit!

1 inch OFF

I have a $400 toilet sitting there just one inch off. Both the wall and floor has been tiled, the rough in distance is 11inch. I swear it has something to do with the tiled wall behind the toilet. That wall didn't use to be tiled and the tiles and the waterproof paper must have decreased the distance. Of course an experience person should be able to foresee that, but of course not in my case. So now I am stuck with 2 options. One is to dig the tiles up, jack hammer the concrete floor, reposition the waste hole and put in a new one. Another option is to forfeit the $400 toilet and buy a new one. Obviously the first option seems ridiculously complicated even though the contractor and plumber said that they will do it for "free." Somehow it seems wasteful to do that. The 2nd option is to try and sell the 12-inch rough in toilet which seems to be a much more reasonable alternative.

I would very much like to buy the same toilet with the 10-inch rough in but that will take another month and while I was away at a wedding, the contractor found a toilet and swear that it's the same model and installed it. All happened while I was gone. So now I have a 10-inch rough in toilet but I'm not sure it's the same model. On top of that there is a big 1 inch gap with the wall behind.

Big 1 inch gap to the tiled wall.

Not sure why I've been having so many problems with toilets. Somehow Toto and I have been having a very tumultuous relationship so far. Hopefully this is the end of the drama.

with washet. Not sure if I like the look! Sigh.