Broken

The Glo-Ball Light Series designed by Jasper Morrison is more than a light fixture, it's an elegant statement of diffused light. This ethereal design is made of an externally acid-etched, hand blown, flashed opaline glass in a simple ellipsoid. I like it better than the perfect globe used in the original Eichler houses but it is still a design reminiscent of many 60s lighting fixtures with the simple form of the sphere.

I still wasn't quite sure until I saw a real life one in London at John Lewis.

I found the right model for the dining room and it didn't take that long for it to be shipped. But when the electrician came to install, we found a box of shattered glasses instead.

It's really kind of sad but I guess that's the problem with breakables. it's amazing that they don't put more effort in packaging considering the consequences. Lumens.com is quite nice though, they immediately agreed to ship a new one before Christmas. All the paper work of sending back the broken pieces also went smoothly. So at least I'll eventually have an intact one. I wonder who is going to pay for this? UPS? lumens.com? manufacturer?

On the other hand, I don't have as much luck with another broken item we discovered today. The IH stove was purchased way back in July when Peter asked me to buy all the appliances and have them ready in the garage. I gladly obliged but none of them get installed until 5 months later and low and behold, the stove top is chipped in one corner. I got it at AJMadison but the warranty for returns is only for 30 days, this of course is way past that and now I have to live with having a broken stove before even using it.

Now the question is who chipped it?  The box was first opened by Noor to get the right dimensions. And then the stove top was fitted to cut a hole for the quartz counter top by the stone guy. The packaging was very thoroughly done (unlike the Glo Ball) and if it was chipped when it was opened, I'm sure I would have been told. The fact that I wasn't forewarned at all made it quite clear that one of them has to be the culprit. Yet another Noor problem.